Built for the size of your operation.
RefundMind scales with case volume, channels, and team complexity. There are no public prices because no two return operations are the same — the demo is where we find the plan that fits.
For brands standing up returns operations for the first time.
A founder or a single ops person handling returns out of a spreadsheet and an inbox — and ready to run them as one structured queue instead.
Up to 500 cases / mo
Service
Email support · guided onboarding
For teams scaling recovery across multiple channels.
A small ops team splitting cases across people and channels, writing rules to keep decisions consistent, and starting to measure recovery as a real number.
Up to 5,000 cases / mo
Service
Priority support · onboarding help
For established operations with custom systems and requirements.
A returns operation wired into an ERP or WMS, with its own SLAs, SSO, and a security review to pass before anything goes live.
Custom case volume
Service
Dedicated success manager · custom SLA
Pricing tailored to your scale — book a demo to see what fits.
Something bigger, or something different?
Custom integrations, custom volume, SSO, and bespoke SLAs live on the Enterprise plan. Tell us how your operation runs and we will size it around you.
Pricing questions
Every brand's mix is different — case volume, channels, and team complexity all change what the right plan is. We tailor it to your operation in the demo, where we work out what fits and what it costs, rather than pinning a number to a page that fits no one.
By cases created per month — one return handled end to end is one case. Historical imports you bring in during onboarding do not count against your monthly volume.
Yes. As your case volume or channel mix changes, the plan moves with you — up or down. If you outgrow a tier mid-month we reach out rather than cut you off, and size the next one with you.
Yes — every account starts with a guided trial so you can run real cases before committing to a plan.
Billing terms — monthly and annual — are part of the plan conversation. Tell us how you prefer to be billed and we work it into the proposal.
The plan is a conversation, not a checkout.
Book a demo and we’ll show you the product on your own returns, then size the plan that fits.